Frequently Ansked Questions
What are Macmillan LanguageHouse’s office hours?
Our office is open Monday through Friday, from 9:30 am to 6:00 pm.
How can I request inspection copies of Macmillan LanguageHouse materials?
Please contact us by phone, fax or email, or you can request inspection copies through our website.
Where can I purchase Macmillan materials?
You can find information on where to buy Macmillan materials on these web pages, in the back inside cover of your 2006 Macmillan LanguageHouse ELT catalogue, or contact us for further information.
Which ISBN number should I use when ordering? Why do some titles have 2 different ISBN numbers?
Many of our titles have special Japan editions, including Japanese glossaries, Japanese wordlists, or Japanese grammar explanations in the back. When ordering Macmillan materials in Japan, please use the ISBN number beginning with 4-7773 or 4-89585. If you have any questions about the ISBN number, please contact Macmillan LanguageHouse.
I am interested in materials that I see on the Macmillan English website, but they are not on the local www.mlh.co.jp website or in the local catalogue. How can I request samples and/or order them?
Materials which are not on our local website or in our local catalogue are not stocked in Japan. Unfortunately, we cannot send out samples of these materials as we do not have them. However, if you would like to purchase them you can order them through Macmillan LanguageHouse. All of these sales are non-returnable and it will take anywhere from 1 to 2 months to get your stock to Japan. If you are interested in any titles which are not stocked in Japan, please contact Macmillan LanguageHouse for pricing and ordering information.
What is Springboard? How can I get more information?
Springboard is a 16-level children's readers series. You can also see samples at Maruzen bookstores. Please see our MacKids website www.mlh.co.jp for more information and FREE online resources, including the Teacher's Notes, Black Line Masters, and complete audio.
Which Macmillan titles are popular in Japan?
Two of our most popular Macmillan Education titles in Japan are Get Real and English Upgrade.
Get Real, by Miles Craven and Angela Buckingham, is a four-level course focusing on input/output to build students' confidence in English. The Get Real Resource Site has downloadable activities and a bulletin board.
English Upgrade, by Japan-based author Steven Gershon, is a three-level course focusing on speaking prep-time, expansion, information gaps, and a variety of surveys, questionnaires and games to give students quality speaking time. The English Upgrade Resource Site has downloadable activities and web links to sites relating to each unit.