Macmillan Business English Skills

Telephone English

Telephone English

John Hughes

ISBN:
9781405082211
English Type:
British English
Published Date:
21 March 2006
Format:
Mixed media product
Level:
Upper Intermediate
Pages:
96


Speaking naturally and with confidence on the telephone is one of the hardest hurdles to overcome when learning a foreign language. Telephone English trains students to use the telephone confidently and effectively in the course of their work.




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Key Features

  • Equips students with the skills necessary for making a successful phone call, such as sounding friendly and polite, and making small talk
  • Student's Book contains an Audio CD - so is ideal for self-study, as well as in class
  • Phrase Bank - organised into functional areas, it provides a quick practical reference to support students in their phone calls
  • Review lesson at the end of each section equips students with the skills necessary for making a successful phone call, such as sounding clear and confident
  • Review lesson at the end of each section

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